Refund policy

We want you to love your purchase from Chaotic Squirrel Boutique. Because our apparel and subscription products are custom-made to your specifications, we have a limited return policy designed to protect both our customers and our small business.

Return Eligibility

If your order arrives with a manufacturing defect, printing error, damage, or if you received an incorrect item, please get in touch with us within 14 days of delivery.

To request assistance, email hello@chaoticsquirellboutique.com with:

• Your order number
• A brief description of the issue
• Clear photos showing the problem

Please do not return any item until we have reviewed your request and provided return instructions via email. Chaotic Squirrel Boutique cannot accept returns without prior authorization.

Non-Returnable Items

Because each item is custom-made specifically for you, we are unable to accept returns or exchanges for:

• Incorrect size selected when ordering
• Change of mind
• Color preference
• Normal wear and tear after use
• Custom or personalized items, unless they arrive defective or incorrect

Please review all product descriptions and size charts carefully before placing your order.

Refunds

If your return request is approved, we will notify you by email with the next steps.

Please allow up to seven business days for your returned item to be received and inspected (if a return is required). Upon approval, Chaotic Squirrel Boutique will issue a refund to your original payment method. Please note that your financial institution may require additional business days to process and post the refund to your account.

If your order arrived damaged, defective, or incorrect, our goal is to make it right as quickly as possible.

If you have any questions, please contact us anytime at hello@chaoticsquirrelboutique.com.